• Finance And Business 26.02.2019 Comments Off on Growing Your Business Ambitious Owner Managers PDF 9f415684e

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    Growing your Business: A Handbook for Ambitious Owner-Managers PDF




    by Gerard Burke : Growing your Business: A Handbook for Ambitious Owner-Managers

    ISBN : #0415405181 | Date : 2008-01-13

    Description :

    PDF-455f9 | Growing Your Business helps owner/managers develop growth strategies for their businesses by providing frameworks, ideas, inspiration and hands-on assignments. Its contents are a distillation of the authors’ knowledge and experience, which has successfully helped hundreds of owner/managers to grow and develop their businesses and themselves over the last twenty years. Filled with case studies a… Growing your Business: A Handbook for Ambitious Owner-Managers


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    [Pub.66zyO] Growing your Business: A Handbook for Ambitious Owner-Managers PDF | by Gerard Burke


    Growing your Business: A Handbook for Ambitious Owner-Managers by by Gerard Burke

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  • Finance And Business 25.02.2019 Comments Off on Customer Service Success Through Loyalty PDF C0f6e01db

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    Customer Service: Career Success Through Customer Loyalty (6th Edition) PDF




    by Paul R. Timm : Customer Service: Career Success Through Customer Loyalty (6th Edition)

    ISBN : #0133056252 | Date : 2013-04-15

    Description :

    PDF-4452a | Customer Service: Career Success through Customer Loyalty, 6e provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement. This edition features more on social networking, trustability, and customer service trends. In… Customer Service: Career Success Through Customer Loyalty (6th Edition)


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    [Pub.17duL] Customer Service: Career Success Through Customer Loyalty (6th Edition) PDF | by Paul R. Timm


    Customer Service: Career Success Through Customer Loyalty (6th Edition) by by Paul R. Timm

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  • Finance And Business 25.02.2019 Comments Off on Complete Guide Customer Support Relationship PDF 7b2f2261c

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    The Complete Guide to Customer Support: How to Turn Technical Assistance Into a Profitable Relationship PDF




    by Joseph Fleischer : The Complete Guide to Customer Support: How to Turn Technical Assistance Into a Profitable Relationship

    ISBN : #1578200970 | Date : 2002-01-06

    Description :

    PDF-8c26d | Today’s support operations face greater responsibilities than the help desks of the 1990s. That’s because customers expect 24×7 assistance on whatever channel they choose – no matter what type of products and/or services they buy. The Complete Guide t… The Complete Guide to Customer Support: How to Turn Technical Assistance Into a Profitable Relationship


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    [Pub.14kIo] The Complete Guide to Customer Support: How to Turn Technical Assistance Into a Profitable Relationship PDF | by Joseph Fleischer


    The Complete Guide to Customer Support: How to Turn Technical Assistance Into a Profitable Relationship by by Joseph Fleischer

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  • Finance And Business 24.02.2019 Comments Off on Scoring Points Winning Customer Loyalty PDF 3c676094d

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    Scoring Points: How Tesco is Winning Customer Loyalty PDF




    by Clive Humby : Scoring Points: How Tesco is Winning Customer Loyalty

    ISBN : #074943578X | Date : 2004-03

    Description :

    PDF-06b0b | * 10 million shoppers in Britain are active members of Tesco Clubcard, the world’s most successful retail loyalty scheme… Scoring Points: How Tesco is Winning Customer Loyalty


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    [Pub.90RDj] Scoring Points: How Tesco is Winning Customer Loyalty PDF | by Clive Humby


    Scoring Points: How Tesco is Winning Customer Loyalty by by Clive Humby

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  • Finance And Business 24.02.2019 Comments Off on Dynamics Science Based Innovation Hariolf Grupp PDF 5b6e2157c

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    Dynamics of Science-Based Innovation PDF




    : Dynamics of Science-Based Innovation

    ISBN : #3642864694 | Date : 2013-04-18

    Description :

    PDF-5af21 | This volume intends to give an insight into progress in the field of studies on modern science and technology. Researchers from Sweden, Japan and Germany began a “three­ country comparative study” in 1984. One of the primary aims of this study group was to better take account of the increasing importance of Japan in both analytical work and technology policy. To this end, researchers from the Res… Dynamics of Science-Based Innovation


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  • Finance And Business 23.02.2019 Comments Off on Data Warehousing Route Mass Communication PDF F3f8c626c

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    Data Warehousing: The Route to Mass Communication PDF




    by Sean Kelly : Data Warehousing: The Route to Mass Communication

    ISBN : #0471950823 | Date : 1994-07

    Description :

    PDF-640c3 | Though companies have amassed an enormous amount of data, they haven’t always been able to use it because it is unstructured, unintegrated, or polluted. This book shows how to transform this vast pool of data into information of strategic significance. Taking up where database marketing leaves off, it offers practical ideas for businesses to realize staggering response rates from mailings, focused… Data Warehousing: The Route to Mass Communication


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    [Pub.80KAR] Data Warehousing: The Route to Mass Communication PDF | by Sean Kelly


    Data Warehousing: The Route to Mass Communication by by Sean Kelly

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  • Finance And Business 22.02.2019 Comments Off on Coordination Communication Using Signs Organisational PDF Da646c84e

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    Coordination and Communication Using Signs: Studies in Organisational Semiotics (Information and Organization Design Series) PDF




    : Coordination and Communication Using Signs: Studies in Organisational Semiotics (Information and Organization Design Series)

    ISBN : #0792375092 | Date : 2002-06-30

    Description :

    PDF-3f5a2 | Coordination And Communication Using Signs: Studies in Organisational Semiotics is a cutting-edge volume that bridges the gap between the technical and social aspects of information systems and information technology. The chapters in the book are divided into two major sections. The first section deals with Communication and Pragmatics, and Organisational Systems and the following topics are exami… Coordination and Communication Using Signs: Studies in Organisational Semiotics (Information and Organization Design Series)


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  • Finance And Business 21.02.2019 Comments Off on Executive Guide Call Center Metrics PDF A0a437688

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    The Executive Guide to Call Center Metrics PDF




    by James C Abbott : The Executive Guide to Call Center Metrics

    ISBN : #1887355081 | Date : 2004-04-15

    Description :

    PDF-ee838 | As the cost of doing business increases, call centers and help desks are frequently moving overseas. How can your center remain competitive? Is pooling the best way to slash your wait times? James Abbott concisely answers these questions as he leads you through the world of process-centered customer service. Strategic and tactical terms, how to choose metrics to measure, and the miracle of Queuing… The Executive Guide to Call Center Metrics


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    [Pub.99kUZ] The Executive Guide to Call Center Metrics PDF | by James C Abbott


    The Executive Guide to Call Center Metrics by by James C Abbott

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  • Finance And Business 20.02.2019 Comments Off on Hidden Innovation Policy Industry Creative PDF Cdadb54f3

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    Hidden Innovation: Policy, Industry and the Creative Sector (Large Print 16pt) PDF




    by Stuart Cunningham : Hidden Innovation: Policy, Industry and the Creative Sector (Large Print 16pt)

    ISBN : #1459691865 | Date : 2015-01-28

    Description :

    PDF-f0169 | The latest book in the internationally acclaimed Creative Economy + Innovation Culture series. The term ‘two cultures’ was coined more than 50 years ago by scientist and novelist C.P. Snow to describe the divergence in the world views and methods of scientists and the creative sector. This divergence has meant that innovation systems and policies have focussed for decades on science, engineering, … Hidden Innovation: Policy, Industry and the Creative Sector (Large Print 16pt)


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    [Pub.09oPu] Hidden Innovation: Policy, Industry and the Creative Sector (Large Print 16pt) PDF | by Stuart Cunningham


    Hidden Innovation: Policy, Industry and the Creative Sector (Large Print 16pt) by by Stuart Cunningham

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  • Finance And Business 19.02.2019 Comments Off on Negotiating Life Secrets Everyday Diplomacy Ebook PDF 11852eda0

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    Negotiating Life: Secrets for Everyday Diplomacy and Deal Making PDF




    by J. Salacuse : Negotiating Life: Secrets for Everyday Diplomacy and Deal Making

    ISBN : # | Date : 2013-09-04

    Description :

    PDF-c574b | A complement to the successful The Global Negotiator: Making, Managing, and Mending Deals Around the World in the Twenty-First Century (Palgrave, 2003), Salacuse’s new work is a comprehensive and easy-to-understand look at negotiation in everyday life. Drawing from his extensive experience around the world, Salacuse applies such large-scale examples as the Arab-Israeli conflicts or those in Berlin… Negotiating Life: Secrets for Everyday Diplomacy and Deal Making


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